ConXit Technology Group, Inc., offers in-house or onsite authorized hardware repair, hardware and software configuration, and staff augmentation services. You can concentrate on your core business while ConXit's technicians and consultants address your business equipment and system needs. Our experienced and certified hardware service technicians and outsourcing staff will ensure an exceptional experience.

ConXit's technicians are available for proactive maintenance and immediate response repair of your business equipment; servers, printers, workstations, laptops, monitors, and peripherals. We are known for our expertise in hardware repair and staff augmentation. Partner with ConXit to seamlessly integrate our certified, experienced technicians and consultants into your business environment

ESP - ConXit's Extended Support Programs

Critical data infrastructures, 24x7 customer services, converged IP Telephony networks… these are just a few of the information systems your organization depends on 24 hours a day, 7 days a week.

Through our experience with thousands of customers and our understanding of the increased demands on your information systems and your IT staff, we’ve developed ConXit Extended Support Programs (ESP) to meet the needs of small, medium and large businesses with the goal of providing improved up time and reduced headaches.

What is ESP? ESP is ConXit’s Extended Support Program designed to offer clients three different levels of service at different price points. Clients can choose from ConXit’s Platinum, Gold or Silver Extended Support Programs.

Platinum ESP offers 24x365, round the clock converged infrastructure management (IPT) monitoring and technical support for:

·    QoS management

·    Remote Diagnosis

·    Server Management and Application Support Dial Plan Management

·    Fault notification, isolation and resolution including management of Cisco TAC cases and interaction with the telecommunications provider

Gold ESP offers 24x7 technical support and on-site services to provide emergency support or assist with after-hours projects. The Gold ESP offers support for:

·    Converged infrastructure management (IPT)

·    Microsoft Servers Remote Server Diagnostics

·    Service Level Agreements Contracted

Silver ESP offers Service Level Agreements for businesses that need fast, priority service from 8 a.m. to 5

·    Easy to Purchase and Manage

·    Provides Discounted Engineering Rates

·    Guaranteed Service Level Agreements

These services are packaged to provide the greatest support options that proactively watch your technology environment. You’ve made the investment in your technology, realize the Return on Investment and reduced Total Cost of Ownership on your investments. To learn which program best meets your needs, contact your ConXit account manager or call our toll free line at (843) 839-9224.